Shipping Policy
At EV Care Car Accessories, we strive to provide fast and reliable shipping to ensure your products reach you on time. Please review our shipping policies to understand how we process and deliver your orders.
1. Processing Time
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, there may be a slight delay. In case of any significant delays, we will notify you via email or phone.
2. Shipping Rates and Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (5-7 business days)
- Express Shipping (2-3 business days)
- International Shipping (7-14 business days)
Please note that delivery times may vary depending on your location and any external factors beyond our control (such as weather conditions or carrier delays).
3. Order Tracking
Once your order has been shipped, you will receive an email with the tracking number. You can track your shipment using the link provided in the email.
4. International Shipping
We offer international shipping to select countries. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for further details.
5. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. Some regions may have shipping restrictions due to logistical challenges. If your area is restricted, we will notify you at the time of purchase.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure your product is delivered as soon as possible.
7. Changes to Shipping Policy
We reserve the right to update or change our shipping policies at any time. Any changes will be posted on this page.
For questions or concerns about shipping, please contact us at info@evcare.qa.